Due to Covid-19, please allow 2 to 5 business days for processing all orders. Once the order ships, tracking details will be sent to the email provided at checkout. If you need further assistance, feel free to contact us by Instagram DM @acebottega or email@example.com
US Shipping: 3-5 Days By USPS
Rest Of World: 12-21 Days By USPS
I need to change an address, email, phone number, or name on my order.
We'll help you fix that right away! Just send us an email @ firstname.lastname@example.org.
I Didn't Get an Email Confirming My Order?
Most likely you gave us the wrong phone number or email address. If you would like to add your email to the order please send us a request at email@example.com
We have a 7 days return policy, which means you have 7 days after receiving your item to request a return/exchange. For more information please see our return/refund policy
Often times, the packages are not scanned immediately after shipping. Once you have been notified about your package's departure, please allow tracking information 48 hours to update once notified.
Once your order has left our facility we no longer have any contact or control over it and you will need to get in contact with the courier directly to obtain more information. Furthermore, if an order has been marked as delivered we are no longer responsible for the item, you will need to get in direct contact with the courier with any questions and concerns you may have.
There Is An Issue With My Order
We'll help you fix that right away! Just send us an email at firstname.lastname@example.org